Real Guitars.
Real Music.
Real People.

07787 800640

info@turnerguitars.com

Care for your Turner Guitar

What is the best way to take care of my Turner acoustic guitar?
All acoustic guitars are sensitive to humidity and temperature conditions. Excessive dryness, heat and cold will cause severe damage to an acoustic instrument, your guitar is ideally stored in an environment with constant 45-55 % relative humidity to an ambient temperature between 12° to 27° Celcius (55° and 80° Fahrenheit) Do not expose the instrument to a rapid temperature change, as this may cause the finish and wood to crack. Do not hang or store your guitar by windows, under direct sunlight, or in your car. Never leave your guitar next to a radiator in your music room for example.

What strings do you use at the factory?
All Turner instruments ship from the factory with light gauge strings. Current models proudly feature D'Addario 'Extended Play Acoustic Guitar Light Gauge strings:
.012 High E
.016 B
.024 G
.032 D
.042 A
.053 Low E

Turner lifetime limited warranty

Turner Guitars purchased 2012 onwards via authorised Turner Dealers are covered by a limited lifetime warranty which exists between the original purchaser (consumer) and the supplying retailer, subject to normal UK statutory conditions. For any queries with regard to warranty issues please contact in the first instance your supplying retailer directly. To claim under warranty, you will need a copy of your original purchase receipt. Where a product requires repair or replacement under warranty, usually the product will be returned to our workshop here in the UK where we can assess and liaise with the store regarding solutions.

Dealer Terms & Conditions

We are an evolving company and specifications shown on our web site are an example of current models, actual products may vary for example when we upgrade specifications etc.

The following shall apply unless otherwise agreed in writing between the seller Turner Guitars (the company) and the purchaser (the customer).
Title of Goods:
Legal title of all or any goods supplied at any time, shall remain with the company until payment for the goods has been received in full, OR, the customers account is paid in full. Retention of title of all or any goods therefore remains with Turner Guitars until all monies are paid in full.
Credit Accounts:
Goods are supplied on an account basis only, and to approved account holders. Approved accounts being retail shops or establishments that can prove that they are a Bona Fide Retail outlet with passing trade.Prospective accounts must complete a credit account application form, which must be requested in writing on letter headed paper. The prospective customer must provide at least two independent credit references from existing Music Industry suppliers.Credit limits will be set at the discretion of the company.
Payment Terms:
Payment 30 days from date of invoice unless otherwise agreed in writing, the company reserves the right to suspend or terminate accounts which exceed this period. The company reserves the right to review account status and credit limits without notification to the customer.
Damages and Returns:
Any damages to goods received must be notified within 2 days of receipt, whereby the company will arrange collection of said goods.  Faulty goods shall be returned to the company whereby the company will replace or repair subject to inspection of goods being in original condition.